Authors: Baumann, A & Kolotylo, C.
Executive Summary:
Funded by the Nursing Secretariat, Ontario Ministry of Health and Long-Term Care, the Forecasting Workforce Demand Project is a demonstration of health human resources (HHR) planning. This study focuses on the implementation and evaluation of the Forecasting Future Workforce Demand Tool (the Tool) developed by The Advisory Board Company (2007a, b). It was hypothesized that implementation of the Tool would enable hospitals to enter historical workforce data to create oneto fi ve-year forecasts for proactive HHR planning and strategy development.
The participant organizations consisted of five hospitals: three teaching, one community, and one rehabilitation and complex continuing care. The organizations and the Ontario Hospital Association sought to address a gap in the provincial healthcare system and contribute to strategic HHR planning. Initially a one-year project, permission was obtained to use the Tool for a second year. The organizations that participated in year two were the same as in year one.
The sample for the organizations varied to meet the needs of each site. Two teaching hospitals and the rehabilitation hospital chose nursing and allied health disciplines as their forecasting groups, the other two organizations chose only nursing. While focused efforts were made to improve consistency in implementation, consideration was given to the unique setting of each organization in order to generate relevant fi ndings.
This project is the fi rst of its kind in Ontario to use a forecasting tool as a standardized approach to human resource (HR) planning across healthcare organizations.
Key findings include the approach to HR planning varied across organizations, it takes time to collect and enter the data elements, and standardized defi nitions are critical to accuracy and applicability. Another key fi nding was that organizations vary in how they store data and how they code employees.
The Tool was a systematic method for data collection. It captured historical data and was useful for pre-planning and identifying trends. However, historical information became less valuable when there were major changes in the organization. The Tool breaks forecasting down into fi ve easy steps and provides user-friendly tools to assist the organization. In addition, client support is offered by The Advisory Board Company.1
All participants agreed it was a useful process and that the exercise provided insight both into comparability of data and organizational differences in HR data collection and storage. The company has moved from an Excel-based application to a web-based format that may be more convenient, but all data in this format will be stored in the United States. Organizations would need to explore any implications this might have for privacy and data protection.
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